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This privacy policy describes how we process and protect your personal data when you use our online store Birdie.lv. We comply with the European Union General Data Protection Regulation (GDPR) and the laws of the Republic of Latvia.

1. General terms

This privacy policy describes how we process and protect your personal data when you use our online store Birdie.lv. We comply with the European Union General Data Protection Regulation (GDPR) and the laws of the Republic of Latvia.

2. Personal data controller

The personal data controller is:

SIA “KRIPEX” – BIRDIE.LV
Registration No.: 40203666784
Legal address: Akmens iela 2 – 9, Cēsis, Cēsu nov., LV-4101
E-pasts: info@birdie.lv
Phone: +371 28613416

3. Personal data processed
  • Full name
  • Contact information (email, phone, delivery address)
  • Order history
  • Site usage data (IP address, cookie data)
4. Purposes of personal data use
  • Order processing and delivery
  • Invoice preparation and accounting
  • Providing customer support
  • Marketing and newsletter sending (only with your consent)
  • Ensuring site operation and security
5. Personal data retention period

Your data is stored as long as necessary:

  • For contract fulfillment and accounting requirements (5–10 years as required by law)
  • If consent to marketing is given – until consent is withdrawn
6. Data sharing with third parties

We may share your data with:

  • Payments are processed by the payment platform makecommerce.lv, therefore our company transfers the personal data required for payment processing to the platform owner Maksekeskus AS.”
  • Delivery and logistics companies
  • IT system maintainers and hosting providers

In all cases we ensure third parties process your data only in accordance with the law and contracts.

7. Cookies

Our site uses cookies to improve user experience and analyze site performance. You can manage cookie settings in your browser.

8. Your rights

You have the right to:

  • Request access to your data
  • Correct or delete your data
  • Restrict data processing
  • Transfer your data to another controller
  • Withdraw consent to marketing communications
  • File a complaint with the Data State Inspectorate
9. Changes to the privacy policy

We reserve the right to update this privacy policy from time to time. The current version will always be published on our site.